How do I check email for scam signs before clicking?
Check the full sender address, reply-to address, link destination, attachment type, payment demand, urgency, spelling mismatch, and whether the request matches a real order, job, account or KYC process.
Can a phishing email use a real company name or logo?
Yes. Display names, logos, signatures and templates can be copied. Trust the verified domain and official route, not only the name shown in the inbox.
What is a fake sender domain?
A fake sender domain is a lookalike or unrelated domain used to imitate a bank, company, courier, employer or government service. Extra words, hyphens, spelling changes and odd subdomains are common warning signs.
Should I open an invoice or offer letter attachment from email?
Only after verifying the sender and the reason for the file through an official route. Be extra careful with ZIP, EXE, HTML, macro document, password-protected archive, unknown PDF link, or files that ask you to enable content.
How do I check links inside a phishing email?
Do not sign in from the email link. Copy or inspect the destination carefully, compare the domain with the official site, and use the URL scanner route before opening anything risky.
What should I do with a KYC email asking for OTP, PAN, Aadhaar or bank details?
Do not share OTP, UPI PIN, CVV, passwords, Aadhaar OTP or document scans through an email link. Open the official app or typed website yourself and verify the request there.
What proof should I save before reporting a phishing email?
Save the sender address, reply-to address, subject, date and time, full headers if available, links, attachment names, screenshots, payment details, phone numbers, UPI IDs, and transaction references.
Is ScamScan an official email security or complaint portal?
No. ScamScan is not a government, police, bank, email provider or recovery service. It helps organize risk signals and next steps before you use official reporting and support routes.