Police, CBI, customs, court, or video-call threat
Do not stay isolated on call or transfer money because of a threat.
Use this page during or after a suspicious call that uses police, TRAI, courier, bank, KYC, digital arrest, OTP, screen-share, SIM closure, or remote-access pressure.
If the caller says stay on video, share screen, read OTP, install an app, or prove innocence with payment, end the call first. Verify from a separate official route; do not use the caller's number or link.
Fake support, police threats, SIM shutdown, and OTP-reading scripts all fit here.
Do not stay isolated on call or transfer money because of a threat.
Do not share codes. Real support should not ask for OTP or UPI PIN.
Stop banking and wallet activity on that device until checked.
Call official support through the app or website you open yourself.
| Check | What to verify |
|---|---|
| Authority claim | Verify from an official published route, not the number calling you. |
| Action demanded | Payment, isolation, screen share, OTP, PIN, document upload, or app install are high risk. |
| Call pressure | Threats, secrecy, time limits, and no-hang-up rules are scam signals. |
| Safe exit | End the call, save number/details, and use official channels from a separate search or app. |
Do not click, approve, install, ship, refund, share OTP, enter UPI PIN, or upload documents while the other person is pressuring you.
Open the official app, website, saved contact, branch, marketplace account, or provider support path yourself instead of trusting the sender's link or number.
Keep screenshots, links, numbers, UPI IDs, account names, file names, transaction references, group links, and the exact timeline.
Contact the bank, wallet, platform, police, cyber cell, 1930, or cybercrime.gov.in route that fits the case.
Scammers often switch from verification to fee, tax, refund, courier, recovery, or threat logic. Run the case again when new facts appear.
End the call, do not transfer money, do not share screen or OTP, save details, and verify through official police or cybercrime routes.
No. Do not share OTP, UPI PIN, passwords, or remote access with callers claiming to help.
No. End the call, do not stay isolated, and verify from official published routes. Real authorities and support teams do not make you prove innocence by staying on a private video call.
Stop banking or wallet activity on that phone, disconnect sessions, uninstall the app from settings, review permissions, check recent transactions, and use official routes if money or access changed.
Save number, time, caller claim, screenshots, messages, payment request, app install request, and any official complaint IDs.
If money moved, contact the bank or wallet and use 1930 quickly. If login or device access changed, secure the account and phone first, then keep formal complaint tracking on cybercrime.gov.in or the relevant official platform.