Emergency help

Money lost or account hacked? Follow the right emergency order.

Use this workspace when money moved, an account was hacked, a scammer is still pressuring you, or you need the correct order for bank, wallet, 1930, cybercrime.gov.in, platform, police, or cyber cell follow-up.

Start emergency workspace Call 1930 Open cybercrime.gov.in

ScamScan helps you choose the order. Official action still happens through your bank, wallet, 1930, cybercrime.gov.in, platform support, police, or cyber cell.

Same-case help Official route inside Do not paste OTP, PIN, or passwords
Act in the right order

If money moved, call the bank or wallet first, then use 1930 and the formal complaint route.

Pick the first route before typing the full case.

If money moved, use bank or wallet support plus 1930 first. If login access changed, secure recovery email, phone, and unknown sessions first. If only a message or link looks suspicious, use the checker before replying.

Start with the right emergency route

Choose account, money, documents, or suspicion first; then write the case once.

Keep it short and real. Do not type OTP, PIN, CVV, or live passwords.
Upload a screenshot or document Add a screenshot, PDF, offer letter, notice, chat export, or image. The helper will wait until the file is read before starting.
Images, PDF, DOCX, TXT, CSV, JSON, MD, and EML are supported here.
Ready No file selected
Case details (advanced)
Paste the scam detail.

Official route

The official page opens here. Open a new tab only if the preview is limited.

Start emergency help and the best route will open here.

The page status will appear here.

Official complaint page The official route will load here.
Waiting for route

Start emergency help and the official page will open here.

Live page state

Detected forms

Emergency Order

Which route should come first?

Money moved recently

Bank or wallet first, then 1930

If UPI, card, wallet, bank transfer, trading app, or loan app money moved, contact the provider quickly, then use 1930 and cybercrime.gov.in for the official trail.

Account hacked

Recover email or phone before social accounts

Secure recovery email, SIM, Gmail, Outlook, or phone access first. Then remove unknown sessions from WhatsApp, Instagram, Telegram, Facebook, or payment-linked accounts.

Threat or blackmail

Save proof and use official help routes

Do not negotiate through random helpers. Save messages, profiles, numbers, links, payment demands, and use official police/cyber cell routes when safety or identity risk exists.

Scammer still active

Stop new actions before filing more details

Do not pay a recovery fee, tax, verification charge, unlock fee, or share screen access. Preserve the current chat and payment trail before blocking.

Proof Handoff

Keep one clean evidence timeline

  1. Case summary

    Write the fraud type, first contact date, latest contact date, amount, platform, suspect number/profile/link, and what the scammer asked next.

  2. Payment proof

    Keep UTR/reference, debit alert, bank or wallet ticket, transaction screenshot from your own app, and suspect payment route.

  3. Account proof

    Save login alerts, changed recovery details, unknown sessions, platform ticket numbers, and messages sent by the attacker.

  4. Complaint proof

    Keep bank ticket, 1930 ID, cybercrime.gov.in acknowledgement, police/cyber cell reference, and every status screenshot together.

FAQ

Emergency help questions before you continue

Should I wait for ScamScan before calling 1930?

No. If money moved recently, contact the bank or wallet provider and 1930 quickly. Use ScamScan to organize proof and next steps, not as a replacement for official routes.

Which route should I choose first on this page?

If money moved, choose Money lost and contact bank, wallet, and 1930 first. If an account is hacked, choose Account hacked and secure recovery email, phone, and sessions first. If documents were shared, preserve proof and follow identity-risk steps.

What if the scammer says one more payment will recover everything?

Do not pay recovery, tax, release, verification, unlock, or penalty fees to the same chain. Save the demand and move through official bank, platform, police, cyber cell, 1930, or cybercrime.gov.in routes.

What should I do if my account and money are both at risk?

Secure recovery email or phone, remove unknown sessions, contact the payment provider if money moved, save proof, and keep all complaint IDs in one timeline.