Safety playbooks

Simple habits that block many scams

These playbooks help people pause, verify, and reduce risk fast.

Best habit

Never verify urgency inside the same message, link, or call that created the urgency.

Pause before payment

If the request depends on speed, secrecy, or fear, slow the situation down before touching the payment button.

Verify outside the message

Use the official app, website, or known number instead of the contact details inside the suspicious message itself.

Never share OTP or remote access

Refunds, KYC updates, deliveries, and support calls do not require screen-sharing apps or spoken OTPs.

No fee to get paid

Jobs, grants, winnings, and urgent reimbursements that start with a fee request are usually fraud traps.

Confirm money inside your own app

Payment screenshots can be fake. Only your own bank or wallet status should decide whether goods are shipped.

Act fast after a mistake

If money or credentials were shared, move immediately into recovery mode, preserve evidence, and contact the right channels.

Emergency order

If something already went wrong

  • Freeze further transfers or card usage if possible.
  • Reset the most exposed password first, then the connected email.
  • Save screenshots, numbers, URLs, payment IDs, and timestamps.
  • Use the recovery guide for a more ordered next-step list.
Useful next step

Move from rules into a real scan

Use the playbooks to think clearly, then scan the exact message, link, or file.