Payment screenshot received, but no confirmed credit
Match the UTR, amount, payer name, time, and final credit inside your own bank, wallet, or UPI app before dispatch.
Check payment proofDeal and resale protection
Marketplace Scam Checker for Fake Buyers, Courier Fees and Payment Proof
Use this checker at the exact risky moment: before you ship, refund, approve a UPI collect request, trust courier or payment proof, or hand over a marketplace account.
Best for buyer-seller fraud
Fake payment proof, courier fees, and urgent resale pressure are common here.
Choose the risky moment
Run the right marketplace check before the next action
Buyer says extra paid, pending, or reversed
Do not refund from your balance because of a screenshot, call, SMS, or edited receipt. Verify settled credit first.
Compare fake screenshot signsSomeone says scan or approve to receive money
Receiving money should not require a UPI PIN, collect approval, screen share, OTP, or remote support app.
Open UPI fraud checkerCourier fee, insurance, GST, or parcel release pressure
Open the courier site yourself and compare tracking, fee demand, sender details, and payment route outside the chat.
Check fake courier patternBuyer or seller asks for login, OTP, SIM, email, or transfer code
Keep account access inside the official platform flow. Do not hand over credentials, recovery codes, or linked payment access.
Review account-risk route
Marketplace Safety
The practical marketplace signals to compare
Buyer claims paid and pushes urgent shipping
Treat screenshots and SMS as claims. Confirm settled credit in your own app before shipping.
Buyer says extra paid, payment pending, or refund needed
A refund can become the actual loss if the original payment never reached your account.
QR scan, UPI collect, PIN, OTP, or screen-share request
Stop when receiving money is turned into an approval, collect, verification, or remote-help step.
Courier label, tracking, invoice, or parcel release fee
Check courier details on the official site and avoid payment links shared inside the buyer-seller chat.
Login, OTP, transfer code, email, SIM, or recovery access
Do not transfer account control outside the platform's official flow or before payment is final.
What to compare before trusting the result
| Check | What to verify |
|---|---|
| Before shipping | Match amount, time, UTR, payer name, and actual account credit before dispatch. |
| Before refunding | Confirm the original payment settled in your own statement before sending any money back. |
| Before QR or collect | Stop if receiving money requires UPI PIN, collect approval, unknown QR, OTP, or screen share. |
| Before courier proof | Verify tracking, invoice, insurance, GST, and release fee claims on the official courier site. |
| Before account handover | Keep login, OTP, transfer code, email, SIM, and recovery access out of private chat. |
What to save if the case looks risky
- Listing URL, buyer or seller profile, chat screenshots, payment screenshot, UTR, courier link, phone number, account-handover request, and date/time.
- If money moved recently, contact the payment provider quickly and use 1930 or cybercrime.gov.in for official follow-up.
- If the issue is only a disputed delivery or product condition, keep marketplace support inside the official app or website.
Open the closest route next
Use this order before you ship, refund, approve, or hand over access
- Pause the risky action
Do not ship, refund, approve a collect request, scan a QR, share OTP, enter UPI PIN, hand over login access, or open a courier/payment link while the other person is pressuring you.
- Verify outside the same chat or call
Open the marketplace app, bank or UPI app, courier website, or provider support path yourself instead of trusting the buyer's or seller's link, screenshot, or number.
- Save proof before blocking
Keep screenshots, listing URL, profile link, phone numbers, UPI IDs, account names, courier links, transaction references, and the exact timeline.
- Use official reporting if money or account access is affected
Contact the bank, wallet, platform, police, cyber cell, 1930, or cybercrime.gov.in route that fits the case.
- Re-check when the story changes
Scammers often switch from verification to fee, tax, refund, courier, recovery, or threat logic. Run the case again when new facts appear.
FAQ
Questions before you act on this case
Should I ship after a buyer sends a payment screenshot?
No. Ship only after the money appears in your own bank, UPI, or wallet history as final credit.
Should I refund if the buyer says they paid extra?
Do not refund from your balance until the original credit is visible and final in your own payment app or bank statement.
Is a QR or UPI collect request safe for receiving money?
Be careful. Receiving money should not require entering a UPI PIN, approving a collect request, scanning an unknown QR, or sharing OTPs.
Can courier fee requests be marketplace scams?
Yes. Fake courier, insurance, GST, delivery, and release-fee links are common buyer-seller scam patterns.
What should I save from a marketplace scam?
Save listing URL, buyer or seller profile, chat, phone, payment proof, courier link, UPI ID, transaction reference, and timeline.
Is ScamScan official for marketplace disputes or recovery?
No. ScamScan is not a marketplace, bank, courier, police, government, or recovery service. It helps organize risk signals and official-route next steps.