FAQ

Answers about how this website actually works

Clear product answers for the scanner, emergency help, uploads, official routes, and result limits.

Updated April 23, 2026 Product basics

How accurate is ScamScan?

It is built to catch many common scam patterns strongly, but no scam scanner is 100 percent perfect every time.

Can the result still be wrong?

Yes. Use the result as structured guidance, then verify through official apps, websites, and support channels before acting.

What is the scanner for?

The scanner is for reading the scam pattern, pressure cues, red flags, green flags, and the safest next step from the message, link, file, or case text.

What is emergency help for?

Emergency help is for the next stage: hacked accounts, money loss, document sharing, official routes, and same-case follow-up without generic chat noise.

Can this help with hacked Instagram, Facebook, WhatsApp, Gmail, or Outlook accounts?

Yes. The site can route those cases into recovery-first guidance and the matching official platform pages.

Can this open and help fill official complaint or recovery pages?

Yes, when the page can be loaded inside the site. The dock can summarize visible fields and try to prefill matching ones from the current case.

What if the official page does not load inside the site?

Use the direct Open tab button. Emergency help should still stay on the same case while the user finishes the official route manually.

Can I upload screenshots, PDFs, emails, or documents?

Yes. Supported files can be converted into text first so the result is easier to review and explain.

Does the site respond only in English?

Yes. The scanner and emergency-help flow are currently set to English only.

What should I do first if money is already gone?

Start recovery immediately, contact the bank or payment app fast, save proof, and move into the official complaint route as early as possible.

Is the contact page real?

Yes. On full hosting it can store messages server-side. In preview mode it can still save a local message in the browser when the API is unavailable.

Does this website say something is safe with certainty?

No. It can be very useful and often strongly right on obvious patterns, but it should never replace official verification or human judgment.

Can this run on PHP-based static hosting?

Yes. The frontend is static-friendly, while scans, helper sessions, reports, contact, and stats can run through PHP endpoints.